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Store Policy

Customer Care

At Alberto Rossi Milano, we are dedicated to providing exceptional customer care and ensuring your satisfaction. This Customer Care Policy outlines our commitment to assisting you throughout your shopping journey and addressing any concerns or inquiries you may have.

Contacting Customer Care

Our customer care team is readily available to assist you. You can reach us through the following channels:

  • Email: [Customer Care Email Address]

  • Phone: [Customer Care Phone Number]

  • Online Chat: Visit our website to chat with a representative during business hours.

Our customer care hours of operation are [Insert Hours of Operation].

Order Assistance

We understand that questions may arise about your orders. Our customer care team is here to help you with:

  • Order tracking and status updates.

  • Address and payment information updates (if requested before shipping).

  • Resolving issues with damaged or incorrect items received.

  • Providing information about our return and exchange policies.

Product Information

If you need more information about our products, fragrances, or usage recommendations, feel free to contact our customer care team. We are happy to assist you in making informed choices.

Feedback and Suggestions

Your feedback is valuable to us. If you have any suggestions or comments about our products or services, please let us know. We continuously strive to improve and enhance your shopping experience.

Privacy and Security

Rest assured, any information you provide to our customer care team will be handled with the utmost confidentiality and in compliance with our Privacy Policy.

Resolving Issues

If you encounter any issues or concerns related to our products or services, please contact our customer care team immediately. We are committed to resolving any problems in a timely and fair manner.

Customer Satisfaction

Our goal is to ensure your complete satisfaction with Alberto Rossi Milano. If you are dissatisfied with any aspect of your shopping experience, please let us know, and we will work diligently to address your concerns.

Feedback and Reviews

We encourage you to leave feedback and reviews about your shopping experience. Your input helps us continually improve our products and services.

Policy Updates

We reserve the right to update this Customer Care Policy as needed. Any changes will be posted on our website with a revised "Last updated" date.

If you have any questions or require assistance, please don't hesitate to contact our customer care team.

Thank you for choosing Alberto Rossi Milano. We appreciate your trust and look forward to serving you.

Privacy & Safety

At Alberto Rossi Milano, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website and make use of our services.

Information We Collect

We may collect personal information, such as your name, email address, shipping address, and payment details when you make a purchase on our website. Additionally, we may collect non-personal information, such as browser type, IP address, and website usage data, to enhance your browsing experience.

How We Use Your Information

We use your personal information to process orders, communicate with you about your purchases, and provide customer support. We may also use your email address to send you updates and promotional offers, but you can opt out at any time. Non-personal information is used to improve our website's functionality and tailor your online experience.

Protection of Your Information

We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Third-Party Disclosure

We do not sell or disclose your personal information to third parties, except as required by law or to fulfill your orders (e.g., sharing your shipping address with our shipping partners).

Cookies

Our website may use cookies to enhance your browsing experience and track website usage. You can adjust your browser settings to disable cookies, but please note that this may affect the functionality of our site.

Your Consent

By using our website, you consent to the collection and use of your information as described in this Privacy Policy.

Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with a revised "Last updated" date.

If you have any questions or concerns about our Privacy Policy, please contact us at [Contact Email].

Wholesale Inquiries

Thank you for your interest in partnering with Alberto Rossi Milano for wholesale opportunities. We are delighted to explore collaborations with retailers, distributors, and businesses seeking to offer our exquisite fragrances to a broader audience.

Our Offerings

Alberto Rossi Milano is renowned for its luxurious and meticulously crafted perfumes. Our product range includes a variety of captivating fragrances designed to appeal to diverse tastes and preferences. By partnering with us, you gain access to a collection that embodies elegance, quality, and timeless allure.

Why Choose Alberto Rossi Milano?

  1. Quality and Craftsmanship: Our fragrances are meticulously crafted using the finest ingredients, ensuring a superior and long-lasting scent experience.

  2. Elegant Packaging: Our products are presented in elegant packaging that reflects the sophistication of the Alberto Rossi Milano brand.

  3. Diverse Range: Our extensive range of fragrances caters to a wide audience, making it an excellent addition to your product offerings.

  4. Collaborative Support: We are committed to building lasting partnerships and offer dedicated support to our wholesale partners.

How to Inquire

To explore wholesale opportunities with Alberto Rossi Milano, please contact our Wholesale Department using the following details:

  • Email: [Wholesale Inquiries Email Address]

  • Phone: [Wholesale Inquiries Phone Number]

Our Wholesale Team will be pleased to provide you with additional information, pricing details, and answer any questions you may have about our products and terms.

Requirements

To ensure a successful partnership, we may require the following:

  • Proof of business registration or a valid reseller's permit.

  • Minimum order quantities (MOQs) to qualify for wholesale pricing.

  • A commitment to upholding the Alberto Rossi Milano brand values and product quality.

We Look Forward to Partnering with You

At Alberto Rossi Milano, we believe in the power of partnerships to expand our brand's reach while maintaining the high standards of quality and excellence we are known for. We look forward to the opportunity to collaborate with you and bring the elegance and allure of Alberto Rossi Milano fragrances to a wider audience.

Thank you for considering Alberto Rossi Milano for your wholesale needs. We anticipate a mutually beneficial and successful partnership.

Payment Methods

- Credit / Debit Cards

- PAYPAL

- Offline Payments

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